Work from Home – Customer Service Senior Representative – (Capital One)
Handling routine customer service inquiries and problems via telephone, digital or chat channels through effective communication and problem solving skills. These routine customer service inquiries require the use of standard screens, scripts and pro Customer Service, Representative, Senior, Inte [...]
Part Time – Fraud Senior Representative – Work from Home – (Capital One)
Process late and trailing transaction on fraud status accounts and process zero fraud cases. Actively manage and escalate risk and customer impacting issues within the day-to-day role to management. Updating information from merchant receipts to the case information screen. Take both inbound and out [...]